tenants vs great Tenants, destroyed vs clean apartment from smartmove tenant screening services


Great Tenants

9 out of 10 users recommend SmartMove® to identify great tenants*

*TransUnion survey 2019

Online tenant screening for property owners

SmartMove benefits property managers and tenants

Person handing keys to a property

Fill your property vacancies quickly.

Screen anytime, anywhere. SmartMove is a streamlined way for property owners to sign up quickly, get reports fast and leasing decisions quickly.

Choose who pays.

You can opt to have the tenant cover the cost of rental screening or pay for it yourself.

Person choosing payment
TransUnion logo

Get critical info from a trusted source.

Don’t settle for second rate reports. With SmartMove you get reports sent directly from TransUnion. Huge database of millions of credit histories and criminal records.

Get tenant screening reports in minutes

Create a free account

All we need is some basic info about your business to begin screening.

Create property owner account

Invite Your Applicant to Screen

Invite Your Applicant to Screen: Input applicant's email address and select reports bundle and who pays.

Invite an applicant to be screened

Applicant Completes Screening

Applicant receives email & authenticates their identity.

Applicant completes screening

Reports Are Delivered

Reports Delivered: We send you the tenant's credit check, criminal, eviction, and Income Insights reports, depending on the package selected.

Reports delivered to property owner and applicant

Straightforward Pricing

Choose who pays and no hidden fees.

SmartCheck Plus

When you want a little more information on your potential tenant.


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SmartCheck Basic

Our basic screening includes our proprietary score and criminal background check.  

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Background Check Basic

Our basic screening includes our proprietary score and criminal background check.  


**The Criminal Report and Eviction Related Proceedings Report are subject to federal, state, and local laws that may limit or restrict SmartMove's ability to return some records. Certain jurisdictions may limit what records are eligible for return, click here for more information.

✝ Based on a 2016 TransUnion Survey:

Be more confident when choosing a tenant.

The SmartMove tenant screening discount applies only to the current published SmartMove retail price. The discount is available only to USAA Members acting as landlords or property owners. This discount may not be combined with any other offers

USAA means United Services Automobile Association and its affiliates.

Use of the term "member" or "membership" refers to membership in USAA Membership Services and does not convey any legal or ownership rights in USAA. Restrictions apply and are subject to change.

The USAA Perks program is provided through USAA Alliance Services LLC, a wholly owned subsidiary of USAA. USAA Alliance Services contracts with companies not affiliated with USAA to offer their products and services to members and customers. USAA Alliance Services receives compensation from these companies based on the sale of these products or services. When you purchase a product or service from one of these companies, that company is responsible for protecting your data and its processes and procedures may differ from those of USAA. These companies have sole financial responsibility for their products and services.

The trademarks, logos and names of other companies, products and services are the property of their respective owners.

ID: 6096376.1.1223

Frequently Asked Questions:

SmartMove provides background check results in minutes. Our advanced system analyzes millions of records from numerous databases and criminal registries, providing comprehensive reports you can use to guide your leasing decisions.

All you need to do is supply your applicant’s email address. SmartMove sends the potential tenant a background check request, and as soon as authorization is received and their identity is verified, reports are delivered to your inbox.

Income Insights: Our proprietary tenant background checks offer Income Insights, a custom report that tells landlords which applicants need additional income verification. This report can help you save time and effort during the tenant screening process and can lower your risk of tenant payment issues.

ResidentScore: This credit measurement is built specifically for tenant screening and delivers a better assessment of tenant risk than a typical credit score. According to TransUnion research, ResidentScore predicts evictions 15% more often in comparison to a typical credit score in the bottom 20% score range where risk is greatest.•

Choice of Who Pays: You can opt to have renters cover the cost of tenant screening. SmartMove gives landlords flexibility to choose to pay or pass the cost of tenant screening services to your applicant. It’s free to sign up and there’s no fee to request a tenant screening report.